Privacy Policy.

Last updated: 7 October 2026

Qrean Limited ("we", "our", "us") looks after the personal information you share with us carefully. This page explains what we collect, why, and what rights you have over it.

Company registration number: 11456789 (England & Wales).
Registered office: 83-85 Baker Street, London W1U 6AG, England.

1. What we collect

• Contact details: your name, email address, phone number and property address.
• Booking details: what you'd like cleaned, how often, and any access information we need.
• Crew details (if you're applying to work with us): CV, references, right-to-work documents, and any relevant certifications.
• Payment information: where needed for invoicing.
• Technical details: your IP address, browser type, and how you use our website.

2. Why we use it

• To reply to your enquiry and provide a quote.
• To arrange and carry out the cleaning work you've booked.
• To keep in touch about bookings, changes, and anything else relevant.
• To send invoices and process payments.
• To meet our legal and accounting obligations.

3. Our legal basis

Under UK GDPR, we process your information because (a) we need it to provide the service you've asked for, (b) we have a legitimate business interest in running our company properly, (c) we're required to keep some records by law, and (d) in some cases, you've given us consent.

4. Who we share it with

We don't sell your information. We only share it where it's necessary:

• With the cleaner or team assigned to your booking — only what they need to do the job.
• With our accountant, insurer or professional adviser where required.
• With regulators or authorities if we're legally obliged to.

5. How we protect it

We keep your information secure and limit access to only those who need it. Our systems are protected with appropriate technical and organisational safeguards.

6. How long we keep it

We keep your information only as long as we need it — usually for the length of our working relationship, plus any period required by law (for example, tax and accounting records).

7. Your rights

You have the right to:

• Ask what information we hold about you.
• Ask us to correct anything that's wrong.
• Ask us to delete your information in some circumstances.
• Object to or restrict how we use it.
• Withdraw consent where you've given it.

To use any of these rights, just get in touch using the details below.

8. Cookies

Our website uses cookies to make it work properly and to understand how it's used. You can turn cookies off in your browser settings if you prefer.

9. Links to other sites

We may link to other websites from time to time. We're not responsible for how those sites handle your information.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

11. Contact

If you have any questions about this policy, email us at work@qreanlimited.uk or write to us at the address above.